Richard Boyles 
BSc, Prosci Certified CMP

Richard Boyles helps organizations manage adoption, readiness, communication, and training through ERP and enterprise technology change. His experience spans SAP, Workday, Maximo, Oracle, M365, ServiceNow, Dynamics GP, and Curam across regulated, public-sector, utility, healthcare, finance, retail, and enterprise environments. 

Richard brings more than 25 years of experience in organizational change management, stakeholder engagement, communication strategy, training strategy, adoption planning, business readiness, change metrics, and enterprise technology rollouts. His work is strongest where organizations need structured change discipline for systems-enabled transformation in complex operating environments. 

He is particularly valuable in regulated and public-sector environments where adoption cannot be left to communications alone. He helps organizations connect stakeholder readiness, process change, training, sponsorship, adoption tracking, and implementation support into one coherent OCM approach. 

Primary Expertise Area

People, Leadership & Workforce Systems 

Supporting Expertise Areas

  • Digital, Data, Cyber & AI Modernization 
  • Operating Model & Organizational Performance 

Areas of Expertise

  • Organizational change management 
  • ERP and enterprise technology adoption 
  • Workday, SAP, Maximo, Oracle, M365, ServiceNow, Dynamics GP, and Curam transformation 
  • Stakeholder engagement and readiness 
  • Communication strategy 
  • Training strategy and delivery planning 
  • Business readiness and adoption planning 
  • Change leadership and sponsorship support 
  • OCM metrics and adoption tracking 
  • Regulated and public-sector transformation 
  • Agile and Lean delivery environments 
  • Enterprise technology rollout support 

Services to engage in with

Richard